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Jobs at ThinkGeek

Director, Technology

Location: Fairfax, VA

Department: IT

Type: Full Time

Min. Experience: Senior Manager/Supervisor

WHY THIS IS COOL

Specialty retail merchandising and product development are supposed to be fun. It still is at ThinkGeek. Join one of GME's most rapidly growing and profitable brands. We're agile, we're responsive, we're entrepreneurial — and we're fun.  It's time for you to buy in - Join In. Geek Out.

HOW YOU'LL DESCRIBE THIS ROLE 

Working independently, ThinkGeek’s Director of Technology is responsible for establishing the technology strategy and driving successful execution through leading, and managing ThinkGeek’s engineering team. The Associate must have the right balance of technical acumen and management savvy.  The Associate will be leading an agile software development team responsible for delivering applications ranging from back-office orders processing and middleware to the front-end ThinkGeek.com website.  The Associate must have the ability to adapt and grow as the business needs evolve, and implement solutions that are cost effective and scale. Associate will interact with his or her supervisor as needed by either must be comfortable working in a fast-paced, collaborative environment supporting multiple business units. Most activities are completed with minimal to no supervision.  Some non-routine activities may require leadership’s advance approval.

HOW YOU WILL MAKE A DIFFERENCE

  • Develop and execute implementation strategies for all ecommerce programs intended to drive traffic, increase conversion and yield profitable business growth
  • Stay abreast of the latest ecommerce trends and technology to keep the site at the forefront and ahead of competition
  •  Effectively prioritize and manage a development organization to ensure on-time delivery of projects with fast performance and minimal error rates, high scalability and good security as well as provide application support.
  • Serve as the strategic leader, but also be hands-on - conducting code reviews, creating technical designs and troubleshooting technical errors with the team
  • Ensure that product architectural decisions will support the goals of quality, performance, scalability, reliability, availability, maintainability, and security
  • Manage a skilled engineering team providing career development and mentorship
  • Serve as the Product Owner in an Agile product development structure
  • Partner with the DevOps, ERP, and UX managers for the reliability delivery and security of the application environment
  • Manage the technology product portfolio
  • Manage relationships in a manner acceptable to others and to the organization; adhere consistently with all organizational policies related to our respectful workplace.
  • Model team commitment by adhering to the team's expectations and guidelines; fulfilling team responsibilities; and demonstrating personal commitment to the team by being cooperative, collaborative, and flexible.

YOU'LL BE KNOWN FOR THESE

  • Building Strategic Trusting Relationships- Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions
  • Negotiation - Effectively explores alternatives and positions to reach outcomes that gain the support and acceptance of all parties.
  • Planning and Organizing - Establishes courses of action for self and others to ensure that work is completed efficiently and according to schedule.
  • Emotional Intelligence -  Leveraging high levels of self-awareness, self-management, social awareness and relationship management, the capacity to manage behavior, navigate social complexities and make personal decisions to achieve positive results

YOU'LL HAVE ACCOMPLISHED THESE

  • BS in Computer Science, CIS, or MIS is preferred
  • 5 to 8 years of experience building software in roles of increasing responsibility and technical capability
  • 3+ years of experience managing a team of 5+ engineers

YOU'LL NEED THESE SKILLS

  • Ability to shift between hands-on troubleshooting and team leadership is a must
  • Solid experience with large scale web applications is required
  • Experience with Mod-Perl or Python is preferred
  • Working knowledge of MySQL and Linux is required
  • Experience with varnish and memcache are pluses
  • Understanding of web application security in a public network environment is required
  • Experience with both manual and automated software testing is preferred
  • Ability to interact with business users, database administrators and application developers
  • Familiarity with web analytics, search engines, and ecommerce are all plusses
  • Experience as an Agile coach or scrum master is preferred
  • Working knowledge of Jira and Confluence is a plus
  • Excellent interpersonal and communication skills with a focus on customer service is required
  • Ability to present complex technical information in a clear and concise manner
  • Possess the learning capacity to receive and apply cross-functional training; willingness to assist other functions and work groups as needed so the department achieves or exceeds its overall business objectives
  • Proficient project planning skills, including the ability to organize, prioritize and control job responsibilities in order to meet deadlines in an environment with overlapping and potentially conflicting priorities
  • Proficient knowledge of Microsoft Office software programs, especially Outlook, Excel and Word
  • Working knowledge of the home goods, pop culture, and/or video gaming industries
  • Ability to remain flexible and adapt to changing priorities with promptness, efficiency and ease
  • Consistently demonstrates a commitment to ThinkGeek & GME policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities

ThinkGeek Perks 

Join a close-knit community of curious, passionate, enthusiastic people, obsessed with creating and sharing the most unique and fun product experiences with the world. ThinkGeek offers a competitive benefits package to all full-time employees: 

Comprehensive benefits plans
Generous Paid Time Off Policy
401(k) Plan with Company Match
Dog-friendly Office
ThinkGeek / GameStop Employee Discount

About ThinkGeek

ThinkGeek, founded in 1999, is the number one destination in the galaxy for smart products and unique gifts that appeal to the geek community. We're a lean, multi-channel retailer and product-development company manufacturing over 400 exclusive items annually, spanning most consumer products categories and 40+ licenses. We're innovative marketers with a dedicated and passionate fan-base in the millions, and we're a member of the GameStop family since 2015.

Our mission is to create a world where everyone can embrace their inner geek and connect with one another. We are obsessed with creating and sharing unique and authentic product experiences that stimulate our fans' imaginations and fuel their geek core.

No third party submissions, please!

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